Please do not be late!
The warm up is an important part of the class, designed to get your muscles warm and activated prior to poleing as to prevent injury. If you are more than 10 minutes late we reserve the right to not allow you to participate in the class and you will not be refunded your money.
You should be dressed and ready to start your session at the scheduled time. We suggest you arrive at the studio about 15 minutes before your scheduled class to avoid late cancellation charges.
We ask that you respect both our instructors and other students by showing up on time.
We have a 6 hour cancellation policy. As long as you cancel at least 6 hours before your scheduled class or wait list, you will not lose that class. The class will be credited back to your account.
If you late cancel, you will lose the class from your package.
*Monthly Unlimited Memberships will be charged $25.00 for each late cancel.
Same applies for private lessons.
We love last minute walk-ins, but if you know you are planning to attend class, please reserve your spot online.
When classes are full, you can sign up to be on the waitlist. Frequently, people will sign out early from classes, making room for those on the waitlist. When a student signs out you will receive an email to confirm you want to take the open spot in class. You will not be added into the class unless you reply to the email!
refunds & transfers
Class cards and memberships are non refundable and non transferable. Once you purchase you classes, make sure you know the expiration date and use all classes before that date. *We will reinstate the unused classes from expired 5 class & 10 class packages if you purchase a new pass.
pictures & filming
Taking pictures and filming is allowed and encouraged to help you improve your skills, but please respect other students privacy and only film yourself.
Anyone aged 18 and older can take classes on our regular schedule.
If you are under the age of 18, unfortunately, you may not take classes at our studio. This is for insurance liability reasons. We would be happy to see you once you turn 18!
No alcohol is allowed to be consumed before any physical activities at the studio. If you are intoxicated in any way when arriving to our studio, you will not be allowed to participate in class and will not be refunded your money.
Food & drink
Food & Beverages with the exception of bottled water, are not allowed out in the studio space. Food may be eaten in the office space where you store your belongings.
behavior at the studio
Please respect your instructors and fellow students and leave your phone conversations outside the studio while in class. This goes to text messaging as well.
We do not tolerate bullying or disrespecting of other students and their personal space. Such behavior will result of removal from the studio and you will be banned from taking classes at Paradigm Pole Fitness.